{"id":45,"date":"2024-05-06T17:39:21","date_gmt":"2024-05-06T17:39:21","guid":{"rendered":"https:\/\/35.239.123.37\/?page_id=45"},"modified":"2024-09-10T14:04:03","modified_gmt":"2024-09-10T14:04:03","slug":"qsm-quiz","status":"publish","type":"page","link":"https:\/\/independentmonitormhs.com\/?page_id=45","title":{"rendered":"Submit a Complaint"},"content":{"rendered":"<div ><style>#sp-ea-975 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-975.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-975.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #1e40af;}#sp-ea-975.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-975.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-975.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #1e40af;font-size: 16px;}#sp-ea-975.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1725900661\"><div id=\"sp-ea-975\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9750\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9750\" aria-controls=\"collapse9750\" href=\"javascript:void(0)\"  aria-expanded=\"true\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-minus\"><\/i> My complaint is about a bill I received from a hospital, doctor, or other health care provider.<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse9750\" data-parent=\"#sp-ea-975\" role=\"region\" aria-labelledby=\"ea-header-9750\"><div class=\"ea-body\"><p>The Independent Monitor does not address billing issues. To contact Mission Health directly, the North Carolina Attorney General\u2019s Office Consumer Complaint line, or someone else who may help you, visit the <a href=\"https:\/\/independentmonitormhs.com\/?page_id=90\">contact page<\/a>.\u00a0 Nevertheless, if you would like to file a complaint or concern with the Independent Monitor, you can do so <a href=\"https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/95845\/index.html\">here<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9751\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9751\" aria-controls=\"collapse9751\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> My complaint or inquiry is about HCA\u2019s compliance with its commitments under the APA.<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9751\" data-parent=\"#sp-ea-975\" role=\"region\" aria-labelledby=\"ea-header-9751\"><div class=\"ea-body\"><p>If you would like to file a complaint or concern with the Independent Monitor, you can do so <a href=\"https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/95845\/index.html\">here<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9752\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9752\" aria-controls=\"collapse9752\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> My complaint is about something else.<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9752\" data-parent=\"#sp-ea-975\" role=\"region\" aria-labelledby=\"ea-header-9752\"><div class=\"ea-body\"><p>The Independent Monitor can only address complaints or concerns relating to Mission Health\u2019s or HCA\u2019s compliance with the commitments under the APA. To see those commitments, see the <a href=\"https:\/\/independentmonitormhs.com\/?page_id=210\" target=\"_blank\" rel=\"noreferrer nofollow noopener\">APA<\/a> or a summary of those commitments <a href=\"https:\/\/dogwoodhealthtrust.org\/wp-content\/uploads\/2024\/05\/DHT-15Commitments0424-1.pdf\" target=\"_blank\" rel=\"noreferrer nofollow noopener\"> here<\/a>.\u00a0 Nevertheless, if you would still like to file a complaint or concern with the Independent Monitor, you can do so <a href=\"https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/95845\/index.html\">here<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-9753\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse9753\" aria-controls=\"collapse9753\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> I&#8217;m unsure if my complaint or inquiry is about HCA\u2019s compliance with its commitments under the APA.<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse9753\" data-parent=\"#sp-ea-975\" role=\"region\" aria-labelledby=\"ea-header-9753\"><div class=\"ea-body\"><p>To view Mission Health\u2019s and HCA\u2019s commitments, see the <a href=\"https:\/\/independentmonitormhs.com\/?page_id=210\" target=\"_blank\" rel=\"noreferrer nofollow noopener\">APA <\/a>or a summary of those commitments <a href=\"https:\/\/dogwoodhealthtrust.org\/wp-content\/uploads\/2024\/05\/DHT-15Commitments0424-1.pdf\" target=\"_blank\" rel=\"noreferrer nofollow noopener\"> here<\/a>.\u00a0 Nevertheless, if you would still like to file a complaint or concern with the Independent Monitor, you can do so <a href=\"https:\/\/secure.ethicspoint.com\/domain\/media\/en\/gui\/95845\/index.html\">here.<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-submit-a-complaint","meta":{"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages\/45"}],"collection":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=45"}],"version-history":[{"count":24,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":992,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages\/45\/revisions\/992"}],"wp:attachment":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}