{"id":287,"date":"2024-05-13T18:30:34","date_gmt":"2024-05-13T18:30:34","guid":{"rendered":"https:\/\/35.239.123.37\/?page_id=287"},"modified":"2024-05-13T18:30:34","modified_gmt":"2024-05-13T18:30:34","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/independentmonitormhs.com\/?page_id=287","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div ><style>#sp-ea-103 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-103.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-103.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #1e40af;}#sp-ea-103.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-103.sp-easy-accordion>.sp-ea-single {background: #ffffff;}#sp-ea-103.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: right; color: #1e40af;font-size: 16px;}#sp-ea-103.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon {margin-right: 0;}<\/style><div id=\"sp_easy_accordion-1715033255\"><div id=\"sp-ea-103\" class=\"sp-ea-one sp-easy-accordion\" data-ex-icon=\"minus\" data-col-icon=\"plus\"  data-ea-active=\"ea-click\"  data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card ea-expand sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1030\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1030\" aria-controls=\"collapse1030\" href=\"javascript:void(0)\"  aria-expanded=\"true\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-minus\"><\/i> What is the \u201cIndependent Monitor\u201d and what is its role?<\/a><\/h3><div class=\"sp-collapse spcollapse collapsed show\" id=\"collapse1030\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1030\"><div class=\"ea-body\"><p>Affiliated Monitors, Inc. serves as the Independent Monitor.<\/p>\n<p>The Independent Monitor helps monitor HCA\u2019s compliance with the promises it made when it acquired the assets of Mission Health System.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1031\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1031\" aria-controls=\"collapse1031\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Who works with the Independent Monitor?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1031\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1031\"><div class=\"ea-body\"><p>Several organizations work with the Independent Monitor to ensure HCA honors its commitments:<\/p>\n<ul class=\"ami-faq-ul\">\n<li class=\"docx-num-1-0 ami-faq-link\"><a class=\"underline\" href=\"https:\/\/dogwoodhealthtrust.org\/\">Dogwood Health Trust<\/a><\/li>\n<li class=\"docx-num-1-0 ami-fs-18\">An Asheville Advisory Board that focuses on Mission\u2019s Asheville campus and CarePartners<\/li>\n<li class=\"docx-num-1-0 ami-fs-18\">Five local advisory boards that focus on Angel Medical Center, Blue Ridge Regional Hospital, Highlands-Cashiers Hospital, Mission McDowell Hospital, and Transylvania Regional Hospital.<\/li>\n<li class=\"docx-num-1-0 ami-faq-link\"><a class=\"underline\" href=\"https:\/\/ncdoj.gov\/#:~:text=Attorney%20General%20Josh%20Stein%20has,PFAS%2Dcontaining%20components%20in%20AFFF%2C\">The North Carolina Attorney General<\/a>\n<ul class=\"ami-faq-ul\">\n<li class=\"no-underline-no-bold\">Dogwood Health Trust and the Independent Monitor brief the North Carolina Attorney General\u2019s Office on the Independent Monitor\u2019s work on a regular basis, and summaries of those briefings can be found on the <a class=\"underline font-weight-bold\" href=\"https:\/\/independentmonitormhs.com\/?page_id=210\">Important Documents<\/a> page.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1032\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1032\" aria-controls=\"collapse1032\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What are HCA\u2019s obligations in connection with the acquisition of Mission Health?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1032\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1032\"><div class=\"ea-body\"><p>To see the Asset Purchase Agreement (APA), visit <a href=\"https:\/\/independentmonitormhs.com\/?page_id=210\" target=\"_blank\" rel=\"noopener\">this link<\/a>.<\/p>\n<p>To see a summary of HCA\u2019s obligations in the APA, visit <a href=\"https:\/\/dogwoodhealthtrust.org\/wp-content\/uploads\/2024\/05\/DHT-15Commitments0424-1.pdf\">this link<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1033\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1033\" aria-controls=\"collapse1033\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> How do Community Members share their concerns and questions with the Independent Monitor?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1033\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1033\"><div class=\"ea-body\"><p class=\"mb-1\">The Independent Monitor offers several ways to share concerns or feedback related to HCA\u2019s compliance with its obligations under the APA. You can select from the following methods:<\/p>\n<ul class=\"ami-faq-ul\">\n<li class=\"docx-num-1-0 ami-fs-18\">\n<p class=\"docx_listparagraph docx-num-1-0\">Submit a confidential complaint or inquiry, which can be made anonymously, to the Independent Monitor using the following\u00a0<a href=\"https:\/\/independentmonitormhs.com\/?page_id=45\"><span class=\"docx_hyperlink\">webform<\/span><\/a>.<\/p>\n<\/li>\n<li class=\"docx-num-1-0 ami-fs-18\">\n<p class=\"docx_listparagraph docx-num-1-0\">Email us at <a href=\"mailto:Mission@AffiliatedMonitors.com\"><span class=\"docx_hyperlink\">Mission@AffiliatedMonitors.com<\/span><\/a>.<\/p>\n<\/li>\n<li class=\"docx-num-1-0 ami-fs-18\">\n<p class=\"docx_listparagraph docx-num-1-0\">Telephone our Hotline at 617.275.0620<\/p>\n<\/li>\n<li class=\"docx-num-1-0 ami-fs-18\">Attend a Community Meeting.<\/li>\n<\/ul>\n<p class=\"mt-1\"><span style=\"text-decoration: underline\">About Fall 2024 Community Meetings<\/span> \u2013 In response to challenges faced by many of the citizens in Western North Carolina and the damage to infrastructure, the Independent Monitor Team converted their Fall 2024 onsite visit to a virtual platform to allow meetings to be conducted electronically by Zoom, Teams, or conference call. It is our intention to provide ongoing opportunities to exchange information.<\/p>\n<p>If you have a small group or civic organization that would like to meet with the Independent Monitor, please notify the Team at: <a href=\"mailto:Mission@affiliatedmonitors.com\"><span class=\"docx_hyperlink\">Mission@affiliatedmonitors.com<\/span><\/a>.<\/p>\n<p><span style=\"text-decoration: underline\">About June 2024 Community Meetings<\/span> \u2013 In June 2024, the Independent Monitor held Community Meetings where individuals heard about the Independent Monitor\u2019s work and were able to ask questions of the Independent Monitor. To view a video recording of any of those meetings, visit the\u00a0<a href=\"https:\/\/independentmonitormhs.com\/?page_id=419\"><span class=\"docx_hyperlink\">Community Meetings<\/span><\/a>\u00a0page.<\/p>\n<p><span style=\"text-decoration: underline\">About 2025 Community Meetings<\/span> \u2013 We look forward to returning to Western North Carolina for onsite visits in early 2025, as we continue our efforts to build community!<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1034\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1034\" aria-controls=\"collapse1034\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Who can community members contact for more information or to express concerns? <\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1034\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1034\"><div class=\"ea-body\"><p><a href=\"https:\/\/www.affiliatedmonitors.com\/\"><span style=\"text-decoration: underline\">Independent Monitor\u00a0<\/span><\/a><\/p>\n<p>You can submit a confidential complaint or inquiry to the Independent Monitor using the following <a href=\"https:\/\/independentmonitormhs.com\/?page_id=45\">webform<\/a>.<\/p>\n<p>You can call the Independent Monitor at 617.275.0620<\/p>\n<p>You can email the Independent Monitor at: <a href=\"mailto:Mission@AffiliatedMonitors.com\"><span class=\"docx_hyperlink\">Mission@AffiliatedMonitors.com<\/span><\/a><\/p>\n<p>To learn about and register for an upcoming Community Meeting, visit our <a href=\"https:\/\/independentmonitormhs.com\/?page_id=419\">Community Meeting Page<\/a>.<\/p>\n<p>In addition to contacting the Independent Monitor, there are more resources for community members to contact.\u00a0 To see those resources, visit the <a href=\"https:\/\/independentmonitormhs.com\/?page_id=90\">Contact <\/a>page.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1035\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1035\" aria-controls=\"collapse1035\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> What happens if HCA does not honor the agreement?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1035\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1035\"><div class=\"ea-body\"><p>If the Independent Monitor, the applicable advisory board and HCA cannot come to an agreement about a change in HCA\u2019s obligations, then Dogwood Health Trust will attempt to resolve any dispute. If the dispute cannot be resolved, Dogwood Health Trust may choose to pursue the matter through the courts.<\/p>\n<\/div><\/div><\/div><div class=\"ea-card  sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1036\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1036\" aria-controls=\"collapse1036\" href=\"javascript:void(0)\"  aria-expanded=\"false\" tabindex=\"0\"><i class=\"ea-expand-icon ea-icon-expand-plus\"><\/i> Who pays for the Independent Monitor\u2019s work?<\/a><\/h3><div class=\"sp-collapse spcollapse \" id=\"collapse1036\" data-parent=\"#sp-ea-103\" role=\"region\" aria-labelledby=\"ea-header-1036\"><div class=\"ea-body\"><p>Dogwood Health Trust pays for the Independent Monitor\u2019s services.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-faq","meta":{"footnotes":""},"class_list":["post-287","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages\/287"}],"collection":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=287"}],"version-history":[{"count":1,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages\/287\/revisions"}],"predecessor-version":[{"id":290,"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=\/wp\/v2\/pages\/287\/revisions\/290"}],"wp:attachment":[{"href":"https:\/\/independentmonitormhs.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}